Water Process Operative

Powered by Water, Driven by Purpose
SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we’re committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
We’re looking for a Water Process Operative to help operate and monitor our water treatment works, pumping stations and service reservoirs across a defined operational area.
You’ll work as part of a close‑knit team on a seven‑day shift pattern, including standby, overtime and occasional night work. This is a varied role with a blend of indoor and outdoor activities — no two days are the same. £28,000 - £34,000 base salary, plus shift allowance, standby and overtime
Total earnings potential: circa £45,000
What you’ll be doing:
Your responsibilities will include:
Routine and emergency operation of water treatment processes including abstraction, filtration and disinfection
Monitoring automated process systems via SCADA to ensure safe and efficient operation
Taking water samples and carrying out analysis to meet internal and external compliance standards
Managing water supply levels to meet customer demand across your operational area
Diagnosing basic process plant faults, taking remedial action and escalating where required
Ensuring compliance with all internal procedures and completing required documentation
Liaising closely with colleagues and departments, particularly Water Quality, to resolve issues and optimise site performance
Maintaining accurate records to meet regulatory and audit requirements
Supporting M&E and Systems teams with planned and reactive maintenance activities
Carrying out cleaning and housekeeping duties to maintain high site standards
What we are looking for:
To be successful as a Water Process Operative, you’ll have:
Experience in a similar process‑driven or operational environment (water industry experience preferred)
Experience working effectively as part of a team
A strong focus on health & safety, compliance and process discipline
A full UK driving licence
Desirable:
Experience within water, utilities or a regulated industry
Mechanical, electrical or process knowledge
Relevant technical qualifications (e.g. NVQ, BTEC or similar)
What's in it for you?
We’re committed to supporting your development and wellbeing, offering a comprehensive benefits package:
Financial wellbeing
Employer pension contribution of up to 10%
Life assurance
Company bonus scheme
Salary Finance – financial education, savings and loan options
On‑site garage with service discount
Free on‑site or local area parking
Personal wellbeing
25 days annual leave, increasing to 27 days with length of service
Healthcare cashback scheme and Surgical Choices
Aqualibrium – on‑site Mental Health First Aiders and free annual health checks
Confidential crisis support, counselling and legal advice
One paid volunteering day per year
Closing Date: 30th April 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.
Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.
Be the Future - Embrace change. Drive Progress. Own the challenge.

- Division
- SES Water
- Department
- Operations and Field Work
- Locations
- Cheam
- Yearly salary
- £28,000 - £34,000
About SES Water
SES Water supply 160 million litres of clean water every day to over 750,000 people in parts of Surrey, Kent and south London.
Our supply area is 322 square miles extending from Morden and South Croydon in the north to Gatwick Airport in the south and from Cobham, Leatherhead and Dorking in the west to Edenbridge in the east.